This course is designed for students who are interested in improving their communications in the business environment using productivity toolset such as MS Word, MS PowerPoint and MS Excel. This course will improve their efficiency and effectiveness in dealing with external stakeholders and customers. Customer facing staff such as Sales & Marketing personnel and customer service staff will greatly benefit from this course as the course includes the following in addition to MS tool set. We have contextualized the courses with the actual workplace activities, rather than merely offering technical courses on how to operate software applications such as Word, Excel and PowerPoint. 

Audience Profile: This course is intended to students who have little or no familiarity with MS Office Applications such as Word, Excel, PowerPoint 

The core modules covered are: - 

• Learn to create edit Microsoft Documents 

• Learn about file tab, ribbon, headers & footer 

• Creating a PowerPoint presentation 

• Quick Access tool bar 

• Make data work on excel, Pivot table 

• Business Writing skills 

• Communication Skills & Strategies